Privacy Policy

Neo Digital Ventures LLC ("Neo Digital Ventures," "we," "us," or "our") operates this website and a portfolio of digital ventures, currently including ClearGrade AI and GeoLine Collective (each a "Venture" and collectively the "Ventures"). This Privacy Policy describes how we collect, use, and protect information across Neo Digital Ventures and its Ventures.

If a specific Venture publishes its own privacy notice with additional detail, that notice applies to information collected through that Venture's products and services, and this master policy applies where the Venture notice is silent.

1. Information We Collect

1.1 Information you provide to us

We collect information you voluntarily provide, such as when you contact us, sign up for a Venture's product, submit a form, or engage our services. This may include:

• Name, email address, and phone number
• Business name and website URL
• Billing and payment information (processed by third-party payment providers)
• Content you submit for audits, analysis, or content generation
• Communications you send to us

1.2 Information collected automatically

When you visit our websites or use our Ventures' products, we automatically collect certain technical information:

• IP address, browser type, operating system, and device identifiers
• Pages visited, time spent, referring URLs, and interaction data
• Cookies and similar tracking technologies (see Section 5)

1.3 Information from third-party platforms

With your authorization, certain Ventures may access data from third-party platforms (such as Meta's Instagram Graph API or Facebook Graph API) in order to provide services. We only access data you have explicitly granted permission to, and only for the specific purposes disclosed at the time of authorization.

2. How We Use Information

We use the information we collect to:

• Provide, operate, and improve our Ventures' products and services
• Deliver the specific services you have requested (audits, content generation, prints, etc.)
• Respond to inquiries, support requests, and communications
• Process transactions and send related confirmations
• Send service updates, security notices, and relevant administrative messages
• Analyze usage patterns to improve product quality and user experience
• Comply with legal obligations and enforce our Terms of Service

We do not sell personal information to third parties.

3. Information Sharing and Disclosure

We share information only in the limited circumstances described below:

3.1 Service providers

We rely on trusted third-party service providers to operate our infrastructure, process payments, send email, and host data. These providers are contractually required to protect your information and use it only for the services they provide to us. Current providers include (but are not limited to): Cloudflare (hosting, CDN), Resend (transactional email), Stripe (payment processing), and reputable cloud infrastructure providers.

3.2 Platform APIs

Where a Venture integrates with a third-party platform on your behalf (for example, publishing content to your Instagram or Facebook account), we access and transmit only the data necessary to perform the requested action, in accordance with that platform's developer policies.

3.3 Legal requirements

We may disclose information if required by law, subpoena, court order, or to protect our rights, property, or safety, or that of our users or the public.

3.4 Business transfers

If Neo Digital Ventures or any Venture is involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction. We will provide notice before any such transfer occurs.

4. Data Retention

We retain personal information for as long as necessary to provide the services you have requested, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it using reasonable security measures.

5. Cookies and Tracking

We use cookies and similar technologies to operate our websites, remember preferences, analyze traffic, and improve performance. You can control cookies through your browser settings. Disabling cookies may limit functionality on some pages.

6. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is fully secure, but we work to maintain appropriate safeguards.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• Accessing the personal information we hold about you
• Requesting correction of inaccurate information
• Requesting deletion of your information
• Objecting to or restricting certain processing
• Requesting portability of your information
• Withdrawing consent where processing is based on consent

To exercise any of these rights, contact us at dave@neodigitalventures.com. We will respond within the timeframe required by applicable law.

8. Data Deletion Requests

To request deletion of your data, email dave@neodigitalventures.com with the subject line "Data Deletion Request" and include the email address or account identifier you used with our services. We will confirm and complete the request within 30 days, subject to legal retention obligations.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us and we will delete it.

10. International Users

Neo Digital Ventures is based in the United States. If you access our services from outside the U.S., your information may be transferred to, stored, and processed in the U.S. By using our services, you consent to this transfer.

11. Third-Party Links

Our websites may link to third-party sites we do not control. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be reflected in the "Last updated" date above, and where appropriate we will notify users via email or an in-product notice. Continued use of our services after an update indicates acceptance of the revised policy.

13. Contact

Questions, concerns, or requests regarding this Privacy Policy should be directed to:

Neo Digital Ventures LLC
12002 Glen Alden Rd
Fairfax, VA 22030
United States
dave@neodigitalventures.com